Wednesday, January 22, 2020

Troubleshooting cellular connectivity issues on the Sony Xperia XA2 with T-Mobile

I have done a couple of things to my Xperia XA2 to improve my LTE connection, and I'm not sure what will help you the most.

Reset wireless settings
I did this sometime around September when I was unable to make calls or send texts, but was able to use mobile data:
  1. Open the Settings app
  2. Go to System > Advanced > Reset options > Reset Wi-Fi, mobile & Bluetooth
  3. Reset settings
Disable LTE Power Savings Feature
This feature was constantly causing my mobile connection to drop, resulting in my phone not being able to receive calls, texts. Sometimes I couldn't even make calls.
  1. Open the Settings app
  2. Enable Developer mode
    1. Go to About phone
    2. Scroll down to the bottom
    3. Tap on Build number 10 times
    4. Go back to main settings menu
  3. Go to System > Advanced > Developer options
  4. Scroll about halfway down the menu until you find the Networking section
  5. Enable the Mobile data always active option.

No comments:

Post a Comment